PRIVACY POLICY
Last Updated: September 2026
This Privacy Policy explains how Tanlureva™ and Shenzhen Yilan Technology Co., Ltd.1 collect, use, disclose, and otherwise process personal information when you visit tanlureva.com, place an order, contact customer service, or otherwise interact with our online store.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE MAY COLLECT
Depending on how you interact with our website, we may collect information such as:
Identity Information
This may include:
• Name
• Billing name
• Shipping recipient name
Contact Information
This may include:
• Email address
• Telephone number
• Billing address
• Shipping address
Order Information
This may include:
• Products ordered
• Quantity
• Order value
• Order number
• Shipping method
• Transaction status
• Returns and refund information
Payment Information
Payments may be processed through third-party payment providers.
We generally do not directly receive or store complete payment card information where payment processing is handled by an authorized payment service provider.
Device and Usage Information
Depending on your browser, device, cookies, and website technologies, information may include:
• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Approximate location
• Referring website
• Website interaction data
• Cookie and similar technology identifiers
Customer Service Information
If you contact us, we may receive information contained in:
• Emails
• Support requests
• Photographs
• Order-related communications
• Feedback
2. HOW WE USE INFORMATION
We may use personal information to:
• Process orders
• Provide products and services
• Arrange shipment and delivery
• Provide order confirmations
• Provide tracking information
• Process returns and refunds
• Respond to customer questions
• Detect or prevent fraud
• Maintain website security
• Improve website functionality
• Analyze store performance
• Maintain business records
• Comply with applicable legal obligations
• Send marketing communications where permitted and appropriately authorized
3. PAYMENT PROCESSING
Payments may be handled by third-party payment processors.
Those providers may collect and process information according to their own privacy policies and security practices.
We recommend reviewing the privacy information provided by the applicable payment provider when relevant.
4. SHIPPING AND FULFILLMENT
We may share necessary order information with:
• Shipping carriers
• Logistics providers
• Fulfillment partners
• Delivery providers
• Other service providers required to complete an order
Only information reasonably necessary for fulfillment and delivery should be provided for these purposes.
5. SERVICE PROVIDERS
We may use third-party providers to support business operations, including:
• E-commerce platform services
• Website hosting
• Payment processing
• Shipping and logistics
• Analytics
• Fraud prevention
• Customer service
• Email communications
• Advertising and marketing tools
• IT and security services
These service providers may process personal information as necessary to provide their services.
6. COOKIES AND SIMILAR TECHNOLOGIES
tanlureva.com may use cookies and similar technologies for purposes such as:
• Website functionality
• Shopping cart operation
• Checkout
• Remembering preferences
• Website analytics
• Security
• Marketing measurement
Your browser may provide settings that allow you to block or delete cookies.
Some website features may not function properly if certain cookies are disabled.
7. MARKETING
Where permitted by applicable law, we may use contact information to send marketing messages.
Where required, marketing communications will be sent only with appropriate consent.
You may use the unsubscribe option contained in applicable marketing emails or contact us if you wish to stop receiving marketing communications.
8. DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no internet transmission or storage method can be guaranteed to be completely secure.
9. DATA RETENTION
We may retain personal information for as long as reasonably necessary for purposes including:
• Completing transactions
• Customer service
• Recordkeeping
• Fraud prevention
• Accounting
• Resolving disputes
• Meeting legal obligations
Retention periods may vary depending on the type of information and applicable requirements.
10. INTERNATIONAL PROCESSING
Because our business, customers, service providers, and technology providers may operate in different countries or regions, personal information may be processed outside the country where you live.
Where required, appropriate safeguards may be used in connection with such processing.
11. YOUR PRIVACY RIGHTS
Depending on where you live, applicable law may provide rights regarding your personal information.
These may include rights to request:
• Access
• Correction
• Deletion
• Restriction
• Objection
• Portability
• Withdrawal of consent
Not all rights apply in every jurisdiction or circumstance.
To submit a privacy-related request, contact:
service@tanlureva.com
We may need to verify your identity before processing certain requests.
12. CHILDREN'S PRIVACY
Our website is not intended to knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information improperly, please contact us.
13. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of independent third-party websites.
14. CHANGES TO THIS POLICY
We may update this Privacy Policy when our practices, services, technology, or legal requirements change.
The current version will be posted on this page.
15. CONTACT INFORMATION
Brand:
Tanlureva™
Website:
tanlureva.com
Operating Company:
Shenzhen Yilan Technology Co., Ltd.1
Legal Representative:
Li Jiayi
Business Address:
Unit 3302, Block A1, Building 3, Phase I, Xinghe Chuanqi Garden, Longtang Community, Minzhi Subdistrict, Longhua District, Shenzhen
Email:
service@tanlureva.com
Phone:
+86 14750126489
Customer Service Hours:
8:00 AM–10:00 PM